Question 1

How to calculate the handling fee?

Accepted Answer

Handling fees can be found here: https://www.bitunix.com/service/handling-fee

Question 2

How to increase my daily withdrawal limit?

Accepted Answer

If you need a higher daily withdrawal limit, after obtaining KYC2 Advanced ID Verification, submit a ticket providing the following information: your Bitunix UID, the name of the currency you want to increase the withdrawal limit of, and your desired limit.

Question 3

It says the phone number was already taken when I tried to link my phone number to my account. Why?

Accepted Answer

One phone number can only be linked to one account or used as username. If the said phone number is not linked to your own Bitunix account, we recommend that you link another phone number that is also yours to your account. If the said phone number is linked to your own Bitunix account, you need to unlink it from that account first.